Privacy and private data are protected. Processing of personal data of guests, customers, suppliers, partners and other users is confined to the data needed to enable the services to be performed in the best possible way. Personal data are collected, processed and used in compliance with the content of this privacy notice and with the applicable data protection regulations, in particular the Swiss Data Protection Act (DSG). This privacy notice specifies which personal data are collected, processed and used.
- Description and scope of data processing
1.1 Personal data within the meaning of these data protection provisions are all information that relates to an identified or identifiable natural person (referred to below as a “data subject”). This includes in particular the name, email address, telephone number, as well as credit card and account data and value added tax details.
1.2 Personal data also include information about website use. In this context, the following personal data may be collected: information about visits to the website, such as scope of data transfer, place from which data are retrieved as well as other connection data and sources that are retrieved. As a rule, this is done by using logfiles and cookies. You will find further information about logfiles and cookies in Section 5.
1.3 In principle, personal data are destroyed or anonymized once they are no longer needed for the purpose for which they were processed.
- Purpose of use
In principle, personal data are used for the following purposes:
2.1 to provide the necessary services to the guest/customer in the best possible way;
2.2 to make sure that the website can be used in the most effective and customer-friendly possible way;
2.3 to meet the obligations arising out of contracts with third parties;
2.4 to enable participation in interactive offers;
2.5 to provide information about changes to the services;
2.6 to enable further tools such as social media plugins, newsletters or web analysis tools to be used.
- Data processing principles
When data are processed, the processing principles of lawfulness, proportionality, use for the intended purpose, transparency – especially performance of the obligations to provide information – and data security are respected.
- Information about the user’s computer, cookies
4.1 Whenever the website is accessed, the following information is collected in principle: the IP address, the request made by the browser and the time of that request. In addition, the status and quantity of data transferred in response to this request are recorded. Information about the product and release of the browser that is used, as well as the computer operating system is also gathered, together with the website from which the page was accessed. These data are used to operate the website; in particular to detect and remedy faults in the website and also to determine website capacity utilization and make adjustments or improvements.
4.2 Cookies help in many ways to make visits to the website easier, more agreeable and more rational. Cookies are information data files that the web browser automatically stores on the user computer’s hard disc when this Internet site is visited.
Cookies are used for example to temporarily store the selected services and inputs when a form is filled out on the website so that the entries do not have to be repeated when a different subpage is retrieved. Cookies may also be used after registration in order to identify a registered user to avoid the need to log in again when a different subpage is retrieved.
If you do not want browser cookies to be used, the browser can be set in such a way that the storage of cookies is not accepted. However, in that case only limited use of the website may be possible, if at all. If only the cookies of this website but not those of the service providers and partners who are used are to be accepted, the “Block third party provider’s cookies” setting can be selected in the browser.
- Data security
All information that is transferred during use is stored on servers in Switzerland/European Union. As the transfer of information via the Internet is not absolutely secure in general, the security of data transferred via the Internet to the website cannot be guaranteed. However, the website and other systems are protected by technical and organisational measures against loss, destruction, access, alteration or circulation of the data by unauthorised persons.
- No disclosure of personal data
Subject to consent to the disclosure of data, statutory provisions and/or instructions given by the public authorities or courts of law to justify the requirement for data to be disclosed, personal data will not be disclosed to third parties. This may involve in particular the provision of information for purposes of criminal proceedings, to avert risks or to enforce intellectual property rights.
- Amendments to these data protection provisions
The right to amend these data protection provisions at any time with effect for the future is reserved. The latest version can always be consulted on the website. This website should be visited continuously to be aware of the latest data protection provisions.
- Rights of the guest/customer
There is a right to seek information about personal data that are processed. In particular, there is a right to information about the personal data as such, the purpose of processing, the duration of retention or, if this is not possible, the criteria used to determine that duration, the origin of the data in cases where they are obtained via third parties, if appropriate the existence of an automated individual decision and details of potential recipients or categories of recipients to whom personal data are disclosed. The right to withdraw at any time consent previously given to the use of personal data also exists. These rights may be enforced at any time with the operator.
May 2023
